Why Can’t I See Stories On Instagram

Have you ever experienced the frustration of not being able to see stories on Instagram? I understand your pain, as I too have encountered this issue. In this article, we will explore the possible reasons behind this problem and discuss some potential solutions.

Internet Connection

One of the most common reasons why you might not be able to see stories on Instagram is a poor internet connection. Instagram stories are typically loaded with images and videos, which require a stable and fast internet connection to load properly. If you are experiencing slow internet speed or intermittent connectivity issues, this could be the cause of the problem.

To check if your internet connection is the culprit, try opening other apps or websites that rely on an internet connection. If they are also running slowly or not loading at all, then it’s a clear sign that your internet connection needs to be improved. Consider restarting your router or contacting your internet service provider for assistance.

App Updates

Another possible reason why you can’t see stories on Instagram is that you are using an outdated version of the app. Instagram frequently releases updates to fix bugs and improve the overall user experience. If you haven’t updated the app recently, it’s worth checking if there are any available updates.

To update the Instagram app, open your device’s app store (such as the Apple App Store or Google Play Store) and navigate to the Updates section. Look for Instagram and tap on the Update button if it’s available. Once the update is installed, relaunch the app and check if you can now see the stories.

Account Restrictions

Instagram has certain restrictions in place to ensure a safe and enjoyable experience for all users. If you are unable to see stories on Instagram, it’s possible that your account has been restricted for violating Instagram’s community guidelines.

To resolve this issue, you can try the following steps:

  1. Review Instagram’s community guidelines to ensure you are not unknowingly violating any rules.
  2. Check if you have received any notifications or warnings from Instagram regarding a restriction on your account.
  3. If you believe your account has been restricted in error, you can reach out to Instagram’s support team for further assistance.

Clear Cache and Data

Over time, the cache and data stored by the Instagram app can accumulate and cause performance issues. Clearing the cache and data can often resolve various app-related problems, including the inability to see stories.

To clear the cache and data on Instagram:

  1. On Android devices, go to Settings > Apps > Instagram > Storage > Clear Cache/Clear Data.
  2. On iOS devices, go to Settings > General > iPhone Storage > Instagram > Offload App/Delete App.

Note that clearing the app’s data will sign you out, so make sure to have your login credentials handy before proceeding. After clearing the cache and data, relaunch the app and check if the issue persists.


Not being able to see stories on Instagram can be frustrating, but there are several potential solutions to try. Start by checking your internet connection, updating the app, reviewing any account restrictions, and clearing the cache and data. If none of these solutions work, consider reaching out to Instagram’s support team for further assistance.

Remember, technology can be unpredictable at times, but with a little troubleshooting, we can often get back to enjoying our favorite social media platforms without any hiccups.